Frequently Asked Questions

Your order is dispatched within 24 to 48 business hours of payment confirmation. Once shipped, delivery takes 4 to 7 business days across Europe.

You have a 2-hour window after placing your order to contact us and request a modification or cancellation. After that, your order enters fulfilment and can no longer be changed.

For urgent requests, contact us immediately at contact@beaumont-store.com with your order number.

Shipping is free on all orders over €80 across Europe. Below that threshold, a flat shipping fee is automatically calculated at checkout based on your delivery country.

Once your parcel is shipped, you'll receive a confirmation email with your tracking number. You can track your order at any time from our Track My Order page.

If you haven't received a confirmation email within 48 hours of your order, please check your spam folder or contact our team.

Yes. We deliver to all European countries, including France, Belgium, Switzerland, Luxembourg, the Netherlands, Germany, Italy, Spain, and many more. The full list of available countries is shown at checkout.

We offer a 30-day satisfaction guarantee from the date you receive your order. If you are not completely satisfied, you can return your item within this period for a full refund or exchange — no questions asked.

It's simple. Send us an email at contact@beaumont-store.com with:

— Your order number
— The item(s) you wish to return
— The reason for your return (optional) or the size you'd like in exchange

Our team will reply within 24 hours with complete return instructions.

Return shipping costs are the customer's responsibility for standard returns (change of mind, wrong size).

However, if your item is defective, damaged, or incorrect, BEAUMONT covers all return shipping costs and sends you a replacement at no extra charge.

Once we receive and verify your return, the refund is processed within 5 business days to your original payment method. Allow an additional 2 to 5 days for your bank to credit the amount to your account.

We sincerely apologise for the inconvenience. Contact us immediately at contact@beaumont-store.com with a photo of the issue and your order number.

We will send you a full replacement at no cost, or issue a complete refund — your choice. No return is required in this case.

Every BEAUMONT piece is rigorously selected according to strict quality criteria: seam durability, quality of drape, wearing comfort, and wash resistance. Our materials vary by collection — natural linen, premium cotton, high-tech jersey — each product page details the exact composition.

We refuse any item that does not pass our internal quality control process.

General care guidelines:

— Machine wash at 30°C maximum, inside out
— Do not tumble dry (risk of shrinkage)
— Dry flat or on a hanger
— Iron on a low heat setting, inside out
— For linen: a light mist of water before ironing gives a perfect finish

Visit our detailed size guide covering shirts, bottoms, and shoes with exact measurements in centimetres.

As a general rule, our cuts run slightly oversized for a modern look. When in doubt between two sizes, size up. If you are still unsure, our team is happy to advise you personally.

The majority of our products are in stock and dispatched within 24–48 hours. Exclusive pieces or new collection drops may occasionally be available for pre-order — this is clearly indicated on the product page along with the estimated shipping date.

We accept the following payment methods:

— Credit & Debit Card (Visa, Mastercard, American Express)
— PayPal
— Apple Pay / Google Pay
— Shop Pay (instalment payments available)
— Klarna (pay in 3 instalments, subject to eligibility)

Absolutely. BEAUMONT is fully GDPR compliant. Your personal data is used solely to process your order and, with your consent, to send you commercial communications.

We never sell your data to third parties. You can request the deletion of your data at any time by contacting our team.

Yes. We offer instalment payments through Klarna (3 or 4 interest-free payments depending on the order amount) and Shop Pay Installments. These options appear automatically at checkout if you are eligible.

A declined payment can happen for several reasons: card limit reached, 3D Secure verification not completed, or international transaction restrictions. We recommend:

1. Double-check your card details
2. Contact your bank to authorise the transaction
3. Try an alternative payment method (PayPal, Apple Pay)
4. Contact us if the issue persists